When Will I Get My Order In My Hot Little Hands?
We dispatch orders on Monday, Wednesday and Friday each week. We need to receive your order before midday on a dispatch day for it to be sent that same day.
NOTE: Orders received after 12 noon on 9th August 2017 will be shipped Monday 21st August, 2017. We are closed 10/8-20/8.
Express Post – Am I in the Express Post Network? To check, enter your post code and 2250 HERE (once on the link click “National Network” below Express Post and find your post code. If it isn’t listed there, you are not guaranteed of next day delivery. Australia Post classes our location as “Sydney and Suburbs”.
If you are in the Express Post Network you are guaranteed by Australia Post that it will arrive in the next business day after it has been dispatched. The Express Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links.
Regular Post – Generally 2-4 business days*. More remote areas like the Northern Territory and Northern Queensland do take longer. If you would like to check your area, head over to the Australia Post website.
If you would like to know when your gift will arrive, email us with your post code (or the delivery post code) and we’ll provide an estimate.
New Zealand Regular Post – Generally air mail is received in 3-10 business days* to metro areas.
The following products are exceptions as they will arrive via courier.
- Any big, bulky items such as furniture, bike stands, barbeques will generally arrive via courier.
- If additional postage costs are required, it will mention it in the product description. (eg Slinky Hose)
- If you are purchasing a battery (eg the portable phone batteries), it will take you a little longer to receive because they cannot be shipped to you by air – so unfortunately no express shipping available on these!
- Custom-made items will take a little longer to make and ship. If this is the case it will give you an estimate time-frame on the product listing.